5/2/2023 0 Comments Free texting and callingA 2014 national Gallup poll put the average number at 47 hours per week, or 9.4 hours per day. This reason aligns with the fact that people are busier than ever. From the BankM圜ell study, it’s clear that people avoid talking on the phone because they are too busy. We wrote an entire article on why text message popularity continues to increase. Get ready for lots of charts and numbers as we answer the following: Is texting better than calling for your business? What Explains the Popularity of Texting? While we’re all-in on text conversations, what follows is an honest review of the benefits of texting vs. Yes, despite having the word texting in our company name, we’re not ready to announce the death of voice calls. The argument is that we should gravitate towards the least intrusive communication channels, like texting and email.Īs with many shifting social norms and preferences, it can be easy to declare that texting is uniformly better than calling. The idea is to protect staff from unwanted calls. Some companies have responded accordingly, removing individual phone lines in open-plan areas. This chart from BankM圜ell lists the seven most common reasons: What explains phone-call phobia? There are several reasons people under 50 won’t pick up the phone––ranging from hectic schedules to privacy concerns. Fast forward a decade, and it doesn’t seem like this cohort will kick the text messaging habit anytime soon. Back in 2009, Pew Research found that teens were more likely to send a text than call. This preference shouldn’t come as a surprise for anyone. And as the largest generation in the US currently, their preferences matter. Millennials, in particular, have a strong aversion to chatting on the phone. Once the number one way to communicate, by 2014, texting became the predominant mode of communication for Americans under 50.
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